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4 Things to Look for in a Printing Company

Your business has a message to deliver. You’ve been tasked with making sure it happens on-time and without a hitch.  How do you choose a print company that you know is reliable and will work in your best interests when there are a lot of options out there to choose from?

Knowing what to look for in a printing company can be the difference between an effortless, value-added experience or a giant headache fraught with errors and missed deadlines.  So, how do you tell the good ones from the bad ones?  These 4 factors will give you confidence in hiring the right printer for your next project.

Customer Service

Being in business yourself, you know that providing exceptional service to your clients dramatically impacts growth.  The same goes for our industry. Take note of how you’re treated when you initially call a printer for a quote because your interactions early on in the process can predict how your experience will be when working with them down the road.  Are they knowledgeable, friendly, and eager to satisfy your printing needs?  Do they have a “can do” approach to customer service?  Beware of a poor experience early on, as it is an early warning sign of more trouble to come.

Quality

A printing company worth your business is one that provides superior quality products.  If they invest in the latest printing technology, have easy on-line ordering systems, and a quality management process in place, they are a printer worth serious consideration.  Professional grade printing reflects on the quality of your own products or services.  Whether your logo is on a trade show graphic or letterhead, you should expect consistent color output each and every time. Take the time to ask a potential business printing partner about their technology and what safeguards they have in place to ensure accuracy.  If they can’t easily answer this question, move on.

Timeliness

Delivering work on time shows that a printer values your time and your business.  You need to know that your promotional marketing items or presentation materials will arrive exactly when you asked for it.  In fact, research shows 71% of consumers say that valuing their time is the most important thing a company can do to provide them with good service.  Simply put, printers that are slow to respond and late to deliver are not worth your time!

 

Established Locally

Using a local printer offers you resources, options, and services you won’t find with an internet print shop.  A printer with an established local presence signifies a loyal customer base, something that can be validated with a bit of research online and if you wish, a few calls to their existing clients.  A local printer also provides you with a personal one-on-one relationship – a contact to call when you’re in a bind that you knows you, knows your business, and that will move heaven and earth to make your project happen.   To find out whether a company is locally owned and operated, simply look for the “about us” or “who we are” sections on their website.

 

A MINNEAPOLIS PRINTING COMPANY YOU CAN RELY ON

One glance at our website testimonials page will tell you that we provide the highest level of quality printing and customer satisfaction. Why not explore if we are a good fit for your company?  Contact our Minneapolis print center to talk with one of our customer service representatives.  We’ll work to find full-service solutions that meet all your printing needs.  Our excellent team of print technicians and designers in downtown Minneapolis and Apple Valley have years of experience providing superbly made and beautifully designed printing for all types of businesses and organizations.  We offer an array of print, marketing, and sign solutions from brochures to retail signs to custom wall displays to postcards and more.  Contact us today to learn more or get a free quote for your next project.

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